Cookie Policy

INTRODUCTION

Thank you for choosing to be part of our community at Lairds House (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or practices with regard to your personal information, please contact us at [email protected].

When you visit our website www.lairdshouse.com (“Site”) and use our services, you trust us with your personal information. We take your privacy seriously and are committed to being transparent about how we handle it. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to your information.

If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Site and services.

Definitions
To aid clarity, the following terms are used throughout this policy:

• Personal Information: Any information that directly or indirectly identifies you, such as your name, contact details, or device information.
• Processing: Any action we take involving your personal information, including collection, use, and storage.
• Data Controller: The party responsible for determining how and why personal information is processed.
• Data Processor: The party that processes personal information on behalf of the data controller.

This Privacy Policy applies to all information collected through our website www.lairdshouse.com, and/or any related services, sales, marketing, or events (collectively referred to in this Privacy Policy as the “Sites”).

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
6. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS POLICY?
13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us
In short: We collect personal information you provide, such as name, address, contact details, passwords, payment information, and social media logins.

The type of personal information we collect depends on your interactions with us and includes:

• Name and Contact Data: First and last name, email address, postal address, phone number, and similar contact data.
• Credentials: Passwords and security information for authentication.
• Payment Data: Data necessary for purchases, such as payment instrument number and security code. Payment data is stored by our payment processor, which you should contact directly for any privacy questions.

Information Automatically Collected
In short: Some information, such as IP address and browser/device characteristics, is collected automatically when you visit our Site.

• This information may include IP address, browser, and device details, operating system, and usage details such as visit times and referring URLs. We use this information for security, analytics, and reporting purposes.
• We also use cookies and similar technologies, described in our Cookies Policy.

Information Collected from Other Sources
In short: We may collect data from public databases, social media, marketing partners, and third-party sources.

2. HOW DO WE USE YOUR INFORMATION?

In short: We use personal information based on legal grounds including legitimate interests, contract performance, consent, or legal obligations.

• To send marketing communications (based on consent or legitimate interests).
• To send administrative information (for business and legal reasons).
• To fulfill and manage your orders (for contractual reasons).
• To post testimonials (with your consent).
• To deliver targeted advertising (with your consent; for more information, see our Cookie Policy).
• To administer prize draws and competitions (with your consent).
• To protect our Sites and prevent fraud (for business/legal reasons).
• To respond to legal requests (for legal reasons).
• For other business purposes like analysis, trends, and product improvements.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In short: We share information only with consent, legal compliance, to protect rights, or to fulfill business obligations.

• Compliance with Laws: To comply with applicable laws, government requests, legal proceedings, or legal processes.
• Vital Interests and Legal Rights: If necessary, for potential violations, fraud investigation, and as evidence in litigation.
• Third-Party Vendors: Service providers such as payment processors, email delivery, customer service, and marketing.
• Business Transfers: In connection with business mergers, acquisitions, or asset sales.
• Third-Party Advertisers: For targeted advertising purposes. (For more information, see our Cookie Policy).

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: Yes, we use cookies and similar technologies. See our Cookie Policy for details.

5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In short: We may transfer, store, and process information in countries outside your own.

When we transfer personal information outside the EEA or UK, we use safeguards such as standard contractual clauses and seek to ensure an adequate level of data protection under applicable law.

6. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In short: We are not responsible for the privacy practices of third-party sites. Review third-party policies directly for information about their practices.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We keep information as long as needed to fulfill purposes outlined in this policy unless required by law.

Generally, we retain personal information for up to two years, but specific data may have different retention periods based on legal or business needs.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: We implement organisational and technical measures to secure personal data but cannot guarantee the internet is 100% secure.

9. DO WE COLLECT INFORMATION FROM MINORS?

In short: We do not knowingly collect data from children under 18. If you become aware of such data, contact us at [email protected].

10. WHAT ARE YOUR PRIVACY RIGHTS?

In short: Depending on your region, you have rights such as access, rectification, erasure, restriction, objection, and portability.

If you are in the EEA or UK, you may also complain to your local data protection authority.

To make a request, please contact us at [email protected].

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: Yes, California residents have additional rights under the CCPA, including rights to access, deletion, and opting out of “sale” of personal data.

12. DO WE MAKE UPDATES TO THIS POLICY?

In short: Yes, we may update this policy as needed. We will notify you of material changes via email or prominent notice.

13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments, contact us at [email protected].

For specific data protection enquiries, please reach out to admin@lairdshouse.com.

This Privacy Policy was last updated on 29th October 2024.